Shipping policy
Juicey Gems Shipping Policy
1. Processing Time
Orders at Juicey Gems are processed and dispatched within 1-2 business days from the date of purchase. Please note that processing time may vary during peak seasons or promotional periods.
2. Shipping Methods
We offer the following shipping methods:
- Standard Shipping: Estimated delivery within 5-10 business days.
Please note that delivery times are approximate and may vary based on the destination and external factors beyond our control.
3. Shipping Rates
Shipping rates are calculated at checkout based on the destination and the chosen shipping method. We may offer free shipping promotions during specified periods or on orders over a certain amount.
4. International Shipping
Juicey Gems proudly ships internationally. International shipping rates and delivery times vary based on the destination. Please be aware that customs fees, taxes, or other charges may apply and are the responsibility of the customer.
5. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package.
6. Address Accuracy
It is the responsibility of the customer to provide accurate shipping information. Please double-check your shipping address during checkout to ensure timely and accurate delivery. Juicey Gems is not responsible for orders shipped to incorrectly provided addresses.
7. Delayed or Lost Shipments
While we strive to deliver your orders on time, Juicey Gems is not responsible for delays caused by external factors, such as weather conditions, customs, or other unforeseen circumstances. In the event of a lost or delayed shipment, please contact our customer support team, and we will work to resolve the issue promptly.
8. Order Changes and Cancellations
Once an order is placed, changes or cancellations may not be possible due to our fast processing times. Please review your order carefully before completing the purchase.
9. Contact Us
If you have any questions or concerns regarding our shipping policy, please contact our customer support team at support@juiceygems.com.
10. Policy Updates
Juicey Gems reserves the right to update or modify this shipping policy at any time without prior notice. Please review our policies regularly for any changes.
Thank you for shopping at Juicey Gems! We appreciate your business and are dedicated to providing you with a delightful shopping experience.